Clear, practical guidance on handling personal information, building privacy into everyday processes and responding carefully to data concerns.
Understand the data and how it is used
Organisations often collect personal information through customer enquiries, employment, payments, marketing and service delivery. We help map the information involved, why it is collected, who can access it and which suppliers or partners receive it. This gives the organisation a practical picture of its privacy responsibilities and gaps.
Build privacy into everyday processes
Data protection work can include reviewing privacy notices, consent and communication practices, internal policies, retention arrangements and contracts with service providers. We help clients frame clear information for the people whose data they handle and put workable procedures in place for routine requests and incidents.
Respond carefully when concerns arise
A complaint, access request, suspected breach or proposed data sharing arrangement needs a prompt and documented response. We help clients preserve relevant information, assess the facts, identify decision points and consider any required communication or regulatory steps. The appropriate advice depends on the data, the circumstances and current Kenyan law.
Further reading
Services and expertise
- ✓Privacy notices and policies
- ✓Data handling and retention reviews
- ✓Data processing agreements
- ✓Data subject request procedures
- ✓Data incident response advisory